Returns & Exchanges
At Scott Electrical, we want you to be completely satisfied with your home improvement purchases. If your items are not quite right, we offer a straightforward 30-day return policy for most unused products in their original packaging.
Initiate Your Request
Log in to your account and select the 'Order History' tab to submit a return request or contact our customer support team with your order number.
Package Your Items
Carefully pack the items in their original manufacturer packaging, ensuring all manuals, wiring components, and accessories are included to qualify for a full refund.
Ship to Our Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for your records.
Receive Your Refund
Once our technicians inspect the returned electrical components, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing